Artificial intelligence (AI) is rapidly transforming the Indian FinTech landscape, impacting everything from customer service to risk assessment. AI-powered chatbots are becoming increasingly common, providing instant support and resolving customer queries efficiently. This automation frees up human agents to handle more complex issues, leading to improved customer satisfaction. Furthermore, AI algorithms are revolutionizing risk assessment in lending and investment. By analyzing vast datasets, AI can identify patterns and predict potential risks with greater accuracy than traditional methods. This leads to more informed lending decisions and reduced default rates, ultimately boosting the overall stability of the FinTech ecosystem. The integration of AI in fraud detection is another significant development. AI algorithms can identify fraudulent transactions and activities in real-time, significantly reducing financial losses for both businesses and consumers. This proactive approach to fraud prevention is crucial for building trust and confidence in the Indian FinTech sector.
Sustainable Finance: A Growing Trend in Indian FinTech
Sustainable finance is gaining traction in India, reflecting a growing awareness of environmental and social
